You focus on healing. We'll help you keep the record.
Step-by-step recovery guides for Canadians hurt in a crash or at work. Your province's claim deadlines, the forms you'll need, plus Logs and Trackers you can fill in on your phone.
Guides for all 13 provinces and territories. Every deadline verified against the primary source.
A clear record is a quiet kind of power. Months from now, you will not have to tell your story from memory. You will show it, in your own words, written as it happens.
The two National Recovery Guides
For anyone hurt in Canada, on the road or on the job. Document your health, your treatment and every claim conversation, page by page.
In the months after an accident, memory fades while the questions pile up. A clear, dated record of your symptoms, your appointments and what you were told is often what separates a claim that is believed from one that is doubted. They keep all of that in your own words, from the very first day.
See both National Guides →A place where your voice belongs.
Every town worth its name has a square: a place where people gather to be heard, where private suffering becomes public record and where the institutions that surround everyday life can no longer pretend not to listen.
Canadians hurt in a car accident, or on the job, have never had one. Until now.
Three things before anything else.
You matter.
What happened to you matters, and so does how you feel about it. All of it.
Your feelings are valid.
Every one of them. The fear, the anger, the exhaustion, the grief. None of that needs to be explained or justified.
You have the right to be heard.
To ask questions. To disagree with your adjuster, your case manager, your doctor. To keep your own record, in your own words.
Latest articles
Free guidance on recovering, documenting and claiming after an injury in Canada. Newest first.
What Does an Insurance Adjuster Actually Look For in Medical Records?
An adjuster reading your medical records is looking for a continuous account of the injury. When it started, how it changed, what treatment you had and what it ke...
Car accident recoveryHow Do I Prove a Soft Tissue Injury Without a Scan?
If your scan came back clean and you are still in pain, both of those things can be true at the same time. What stands in for the picture is the record you keep. ...
Car accident recoveryDo I Have a Claim if I Was a Passenger?
If you were the passenger, you can open a claim of your own. It is a separate file in your name with its own number, and it is the one your treatment gets paid ou...
Workplace injury recoveryCan You Sue Your Employer or File a Human Rights Complaint While on a Workers Compensation Claim?
You generally cannot sue your employer for the injury itself, because that right was traded for no-fault benefits. A claim about how your employment ended is a di...
Workplace injury recoveryCan You Be Fired While on a Workers Compensation Claim in Canada?
Yes, you can be dismissed while a claim is open. You cannot be dismissed because of it. What protects you is a re-employment duty in your workers compensation sta...
What happened?
Two paths, the same careful companion. One for a motor vehicle accident, one for an injury at work. Select where you were hurt.
A motor vehicle accident
Driver, passenger, pedestrian or cyclist. Find the Companion Guide built for the insurance system in your province.
National MVA Recovery Guide →
An injury at work
You were doing your job. Find the Companion Guide built for the workers compensation board in your province.
National Workplace Injury Recovery Guide →You will drive again. What you document today decides how soon.
For a professional driver, the road back is never only about healing. It is about your medical card, your safety record and getting back behind the wheel when you are ready. The National Commercial Drivers Guide helps you keep all of it in one calm place, so nothing about your livelihood slips away while you focus on getting well.
- ✓The first hours and the days that follow
- ✓Your medical, carrier and record, documented as you go
- ✓Insurance and benefits, set side by side in one view
The right guide for where it happened.
The single most important thing about your claim is the province or territory where the accident happened. Choose yours and we will meet you exactly where you are.
Not sure which one? Choose the province where you were hurt, even if you live somewhere else.
Pick a province to begin.
We will show you what is different where it happened and the guide built for it.
If a vehicle or a workplace accident changed your day, this is for you.
Drivers
At fault, partly or not at all. Your recovery still counts and still needs documenting.
Passengers & pedestrians
You don't need to have been behind the wheel to be hurt by one. You have rights too.
Workers
Hurt on the job? You were doing your job. There is a full set of workplace guides for you.
Families & caregivers
Documenting for someone else? There is room here to protect their voice too.
Starting late
Weeks or months out? You are not behind. You are right on time. There is a place to begin.
Anyone over 16
Anyone with a licence can have an accident. So can a child in a back seat or someone simply crossing the street.
One companion, built for the whole journey.
When you are ready, here is how we help. You don't have to remember everything. You only have to write it down. We will show you where.
Start with your National Recovery Guide.
The National MVA Recovery Guide after a crash, the National Workplace Injury Recovery Guide after an injury at work. Usable anywhere in Canada.
Add your Provincial Companion Guide.
The MVA Companion Guide or Workplace Injury Companion Guide for the province where it happened. Your insurer or board, your forms, your deadlines and your rights, all in plain language.
Document as you go.
Every appointment, every call, every hard day and better day. Captured, organized and ready when you need to be heard.
Hurt Square guides are digital. After checkout you get an instant download you can print or fill in on your device. Yours to keep, return to and use at your own pace.
Learn more about how it works →story
Born on the road, built on experience.
"I don't feel like anyone is listening to me."
Hurt Square began in a car, on the way to a medical appointment three hours from home. Over two years accompanying injured people to and from their appointments after motor vehicle accidents and workplace injuries, the same sentence came up on nearly every trip. People were expected to manage appointments, complete unfamiliar forms, meet deadlines they had never been told about and prove over and over that what happened to them was real, all while living with pain and uncertainty.
The problem was not the people. It was that recovery had become surrounded by processes that were difficult to understand and even harder to manage. Hurt Square was founded on a simple observation: people recovering from an injury should not have to recover from the system too.
Read our story →Good to know
The questions people ask first.
Will insurers, lawyers and doctors take this seriously?
Is this legal or medical advice?
Are my records private?
Is it printable or only digital?
Do I need the Companion Guide too?
Your privacy
Your records stay yours.
You are writing down sensitive things during a hard time. That information belongs to you, and we treat it that way.
Yours to keep
Your records live with you, on your own device or in print. You hold the copy.
Yours to share
You decide who sees your record, whether that is a doctor, a lawyer or no one at all.
Never sold
We do not sell or trade your personal information. Full stop.
Why people trust us
Built in Canada for the people who need it.
Not sure where to begin? Start here.
Get your National Recovery Guide and start documenting today. Add your provincial Companion Guide for the rules where you were hurt.
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Canadian-made, by people who've sat in waiting rooms beside accident survivors.
Designed, written and owned in Canada, for Canadians in every province and territory.