Return to Work and WSIB in Ontario

What are my return to work obligations with WSIB?

To stay in contact and to co-operate, starting as soon as possible after the injury. Your employer owes you the same thing, and that duty runs both ways from the day it happens.

Section 40 of the Workplace Safety and Insurance Act sets it out. Both of you contact each other as soon as possible after the injury, and both of you maintain communication throughout your recovery.

Most return to work disputes start as a communication failure rather than a disagreement about medicine.

What does my employer have to do?

Accommodate the work or the workplace, up to the point of undue hardship.

That obligation sits in the same part of the Act as the duty to co-operate. It is a duty to change the job or the place to fit what you can do, not a duty to wait until you can do what you did before.

The WSIB may contact both of you to check on progress, to decide whether either of you is meeting the obligation, and to see whether help is needed.

What happens if my employer does not co-operate?

The WSIB can charge them, and the amounts are not small.

The WSIB sets the penalties out on its page on return to work responsibilities. An employer who still does not co-operate fourteen calendar days after a penalty starts can be charged up to the full amount of the wage loss benefits you are receiving, plus the full cost of any return to work training services, and that can continue for up to twelve months.

Penalties stop the day after the employer tells the WSIB it is co-operating.

If the issue is your job rather than the process, the duty to take you back is a separate provision and it is set out in can you be fired while on a WSIB claim.

What happens if I refuse the work I am offered?

Your benefits can be reduced or stopped, if the work is inside what your medical reports say you can do.

The Office of the Worker Adviser states it directly on its page on early and safe return to work. Refusing work that falls within the abilities set out in your Form 8, your Functional Abilities Form or other medical reports means being treated as uncooperative.

That is why those forms matter more than they look. What they say becomes the measure of what you can be asked to do, and the way to change the measure is to correct the form with the practitioner who wrote it rather than to decline the work.

What should I be documenting during a return to work?

Every offer, every answer and every change, with its date.

  • Each conversation. The date, who spoke, what was proposed and what you said back.
  • Each offer of work. The duties, the hours, the pay and the physical demands as they were described to you.
  • What happened when you tried it. The task, how long you lasted and the effect that evening and the next morning.
  • Every change to hours, duties or pay, and the date each change started.
  • What your practitioner said you could do, and the date they said it.

A return to work dispute is decided on dates and offers. Both sides are under the same duty, and the one who can show what was offered and when is the one whose version stands.

None of that feels worth writing down on the day. It becomes worth it the morning somebody asks what was offered in March, and neither of you is sure.

National Workplace Injury Recovery Guide

If your recovery were reviewed tomorrow, what would your record say?

The National Workplace Injury Recovery Guide is where your recovery gets documented, day by day. Symptoms, appointments, calls and costs, written while they are fresh. It works in every province and it stands on its own.

Both guides, $49. Add the Ontario Workplace Injury Companion Guide for the dates and rules that shape your recovery in Ontario, and the discount applies at checkout. Normally $63.99.

Every figure on this page comes from a named authority. How we check
Last verified: September 2026.

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Everything above is free.

If you want the whole system, it comes in two parts.

Two things decide how an injury claim goes.

What you wrote down. The National Recovery Guide is the daily record: symptoms, appointments, calls, costs, and what you can no longer do. It is the part a claim is eventually judged on.
Whether you did the right thing at the right time for where you live. Your Provincial Companion Guide carries your deadlines, your forms, your boards and your appeal routes. Ontario is not British Columbia. Generic advice sends people to the wrong form, and then to the wrong date.

Buy only the National Guide and you keep a perfect record, then miss a deadline nobody told you about.

Buy only your Provincial Guide and you know every date, with nothing written down to send.

You need both. That is why they are priced as a pair.

$63.99 Together they are $49.

The discount applies automatically at checkout.

Hurt in a vehicle instead? Start here. ·  Not sure which province edition you need? Find yours.

A fillable PDF that works on every device you own, for one payment.

Your Recovery. Documented. Protected.

You are not the only one

Somebody else has already had this exact week.

We closed comments on our articles, on purpose. A public comment box under a page about claims is a place where people give away details that can be used against them later, and we would rather not build that.

The Square is where that conversation belongs instead. Canadians hurt in an accident or on the job say what happened, read what happened to everyone else, and find out they were never the only one. Post under your name or not at all.

Say what happened, in The Square

Moderated, with house rules. Please leave out claim numbers, adjuster names and anything else that identifies your file. Something specific to your own claim is better sent to recovery@hurtsquare.ca.