Recovering After a Workplace Injury in the Northwest Territories and Nunavut: A Complete Guide
What should I do first after a workplace injury in NWT or Nunavut?
Tell your employer, then see a health professional and say the injury happened at work. Your employer is required by law to report a workplace incident to the WSCC even if you lose no time from work, so a report should exist regardless.
Then call the Workers' Advisor Office before you do anything formal. There is a statistic below that explains why, and it is the most persuasive number in this entire series of pages.
Call the Workers' Advisor Office first, and here is why
The Workers' Advisor Office serves both territories and is the only Workers' Advisor office in Canada covering two jurisdictions. It is free and it acts for you.
Read that as an argument about sequence rather than about luck. Most problems in this system are solvable at the claims level by someone who knows what to ask for. The office starts by obtaining and reading your WSCC file, then tells you what your options actually are.
One honest caveat. The office may decline to take a case further where there are no grounds, usually a lack of objective medical evidence or no statutory entitlement. That is worth knowing in advance, and it is also the clearest possible argument for having medical evidence on your file.
What are the two levels of appeal?
| Level | What it is |
|---|---|
| Review Committee | Internal to the WSCC. First level. Can maintain, reverse or change your case manager's decision |
| Workers' Compensation Appeals Tribunal | Independent of the WSCC. Second and final level |
| The courts | Largely closed by statute |
The Appeals Tribunal can only hear appeals of Review Committee decisions, so the sequence cannot be skipped. A hearing is normally heard by a single Tribunal member, though the Chairperson may appoint a panel of three. In most cases you get the kind of hearing you ask for, written or in person.
Time limits are set out in the Workers' Compensation Acts and on the Request for Review form itself. Because they are the hinge of everything and there is little room to recover from a miss, confirm yours against the form or with the Workers' Advisor Office rather than from memory. Our NWT and Nunavut WSCC appeals page carries the detail.
Get everything into your file before you request a review
This is the Workers' Advisor Office's own advice and it is the single most useful instruction on this page. A review takes time, and before you start one you want all the relevant information already in your WSCC file.
You are entitled to a copy of your claim file at any time. The request has to be in writing, using the Request for Disclosure form, returned to your case manager. The WSCC then emails a link to a PDF copy.
Two things follow from that. Read your own file before you appeal rather than after. And remember that where a worker is the appellant, the employer may participate in the review and receives copies of all the documents used in it, so write everything as though it will be read by the other side, because it will be.
What should I be writing down?
Three things, and the closed courthouse door raises the stakes on all of them.
- Objective medical evidence, and every date you sought it. This is what determines whether anyone can help you, including the Workers' Advisor Office.
- Every symptom you reported and to whom. With two levels and no court behind them, a symptom that never reached the file has nowhere left to go.
- Every conversation with your case manager. Date, who, what was said, what was promised. Most matters here resolve at the claims level, and that is where these conversations happen.
Our free Resource Hub has fillable trackers for symptoms, appointments, correspondence and return to work.
Who to contact
Workers' Advisor Office for the Northwest Territories and Nunavut. Free, acts for the worker, and the first call to make.
WSCC Review Committee. Yellowknife 867-920-3888 or toll free 1-800-661-0792, ReviewCommittee@wscc.nt.ca. Iqaluit 867-979-8500 or toll free 1-877-404-4407. The Request for Review form is also available in French.
Appeals Tribunal. 867-669-4420 or toll free 1-888-777-8167, in Yellowknife. Their guidance is at appealstribunal.ca.
The WSCC publishes both review processes. If you are weighing legal options, speak to a lawyer licensed in the NWT or Nunavut, because the Workers' Advisor Office does not give legal advice.
The territorial Companion Guides
Our Northwest Territories and Nunavut Workplace Injury Companion Guides carry the deadlines, forms, board names and appeal routes for each territory, with fillable space for the record you build alongside them. Pair either with The Way Back National Recovery Guide.
Last verified July 2026 against the WSCC, the Northwest Territories and Nunavut Workers' Compensation Appeals Tribunal and the Workers' Advisor Office 2024 annual report. We re-check these pages quarterly. If you find something wrong here, write to Recovery@hurtsquare.ca and we will correct it publicly.
This page is general information for people in the Northwest Territories and Nunavut. It is not legal or medical advice. Confirm anything specific to your situation with the Workers' Advisor Office, the WSCC or a lawyer licensed in your territory.