What Hurt Square Is
WHAT HURT SQUARE IS
Recovery is hard enough without the paperwork.
A Canadian publisher of recovery guides for people injured on the road and at work, so the record of what happened belongs to the person it happened to.
If you treat, represent or employ injured people, the part written for you is here.
WHERE THIS CAME FROM
It started on the drive home.
Before any of this was written, there were two years of driving people to and from medical appointments after motor vehicle accidents and workplace injuries. Long drives, often to Independent Medical Examinations three hours from home. The same sentence came up on almost every trip.
I do not feel like anyone is listening to me.
What became clear on those drives is that the injury was only part of it. People were also being asked to manage appointments, unfamiliar forms, deadlines nobody had told them about, and the job of proving what had happened to them. All of it while in pain, short of money, and frightened about work.
The problem was not the people. Recovery had become surrounded by processes that were hard to understand and harder to keep track of, at exactly the moment somebody has the least capacity to manage them. That is the gap everything here is built to close.
WHAT WE PUBLISH
Two parts, because a claim has two halves.
What happened to you, and what your province requires.
THE TWO NATIONAL GUIDES
The daily record
Either the National MVA Recovery Guide or the National Workplace Injury Recovery Guide. Pain and symptoms, appointments, treatment, missed work and mileage. Every call and letter with an insurer or a board.
THE MATCHING COMPANION GUIDE
The rules where you live
One for each province and territory. Deadlines, forms, boards and appeal routes for your jurisdiction, because those differ everywhere and getting them wrong is expensive.
ALONGSIDE THEM
Free trackers and deadlines
Fillable trackers for pain, appointments, mileage and treatment. A deadline page for every province in English and French. A growing library of articles.
HOW IT HELPS, IF YOU ARE THE ONE WHO WAS HURT
The difference between remembering and having it written down.
Nobody warns you that the hardest part of a claim arrives months after the injury, when somebody asks you to account for a week you can barely picture. These guides exist so the answer is already on a page, in your own handwriting.
Pain scores, sleep, appointments and treatment, written the day it happened rather than reconstructed a year later under questioning.
The forms, the boards, the notice periods and the appeal routes where you actually live, in plain language, before a deadline passes.
One record you can hand to a doctor, a lawyer or an adjuster, instead of retelling the same story to each of them and hoping it comes out the same.
Mileage to appointments, prescriptions, parking, equipment, days off work. The costs that are easiest to forget and hardest to claim back without a log.
Twelve weeks of your own scores side by side shows progress that is invisible day to day, and shows a plateau when there is one.
Print it, or fill it in on a phone. We never see what you write, and there is no account to lose access to.
IF YOU TREAT, REPRESENT OR EMPLOY INJURED PEOPLE
They arrive able to answer.
Most of a recovery happens in the days you do not see. Somebody leaves your room with instructions and good intentions, then returns weeks later describing the last two days rather than the six weeks in between.
A patient who keeps a record arrives with dates instead of impressions. What their pain was in week two. How many days of work they lost. Which appointments they made and what came of them, in their own hand, written while it was still fresh.
That same record is what an insurer or a board asks for months later, and what a report is easier to write from.
Your notes stop being the only account of what happened between visits, which is not what they were designed to carry.
Somebody who can see their own triggers and flare-ups written down argues with the advice less, because the pattern is theirs rather than yours.
No software, no integration, no account for your front desk to manage. A code on a card, redeemed by the patient.
Try it with a few people first
The trackers in our Resource Hub are free, and they stay free. Print as many as you like and hand them to anybody who walks in, whether or not you ever buy anything from us.
For a full sample of a Companion Guide, write to Recovery@hurtsquare.ca and we will send a demonstration package. There is no cost and nobody will chase you.
OUR PROMISE
What we will not do.
Nobody recovering from an injury should be hurried into a decision, and we will not pretend a price is about to change when it is not.
We write about deadlines because missing one costs real money. We do not write about them to frighten you into buying something.
What you write stays on your own device or in print. We do not hold it, we cannot read it, and we do not sell or trade anybody's information.
Recovery First. Pressure Last.
EVERYTHING ON THIS SITE
Where to find it.
If you have been hurt
Find the guide for your province, for a road injury or an injury at work.
Find your province
Free, with no account
Fillable trackers for pain, appointments, mileage and treatment. Yours to print.
Open the Resource Hub
What has to be filed, and when
Claim deadlines province by province, dated and corrected as the rules change.
See the deadlinesThe guides
All guides National Provincial Motor vehicle Workplace En français
Reading
Car accident recovery Workplace injury recovery Appointments and assessments The first 72 hours
For clinics, firms and employers
Clinics and physicians Chiropractors Occupational therapists Psychologists Counsellors Law firms Employers
About us
Hurt Square is a documentation companion. It is not legal, medical or insurance advice, and it does not replace a lawyer, a doctor or a case manager. It is here so that a person keeps a clear record of their own recovery. Made in Canada, for the Canadian system.